If you're trying to add emojis to your social media captions and they appear as boxes (□) or question marks (?), or if you’re unable to see the emoji keyboard altogether, you're likely facing a compatibility or software issue.
This article outlines common reasons emojis may not appear correctly—and how to fix them.
Common Emoji Issues
You might experience the following:
Emoji shows up as a box or question mark
Emoji doesn’t appear in the keyboard
Emoji disappears after typing
Emoji appears fine in the caption but fails when published
How to Fix Emoji Display Issues
1. Update Your Operating System
Outdated operating systems may not support the latest emojis.
Make sure you’re using the latest version of your OS, whether on:
macOS
Windows
Chrome OS
Emojis are managed at the OS level. If your system doesn’t recognize them, they won’t render properly in our platform or on social platforms.
2. Update Your Browser
Ensure you’re running the most up-to-date version of your browser (e.g., Chrome, Safari, Firefox, Edge).
Browser updates often include better rendering for web-based emoji keyboards.
3. Use Native Emoji Keyboard
Use your system’s built-in emoji keyboard to insert emojis:
Mac: Press
Control+Command+SpaceWindows: Press
Windows+Period (.)
This helps avoid copy-paste emoji formatting errors.
4. Double-Check Caption Before Publishing
Even if the emoji appears correctly in the editor, preview your post to confirm it will display properly across platforms (especially on Facebook, Instagram, and LinkedIn).
Why This Happens
Emojis are not "images"—they are Unicode characters. When your system or browser doesn’t support a newer version of the Unicode standard, it cannot properly interpret the emoji, resulting in a placeholder (like a box or ? symbol).
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