Community Insights allow you to better understand your audience by providing deeper analytics on engagement, demographics, and community growth across your social media accounts.
However, not all accounts are eligible for Community Insights due to platform-specific requirements.
Account Types Eligible for Community Insights
To access Community Insights in our platform, your social media account must meet the following criteria:
Must be a Facebook Business Page
Must have at least 300 followers
Must be an Instagram Business Profile
The profile must be linked to a Facebook Business Page
Must be a LinkedIn Business Page
Not Seeing Insights?
If your account doesn’t meet the criteria above, you won’t be able to access Community Insights until the requirements are met.
Tip: If you recently changed your account type or linked your Instagram to Facebook, please allow time for the system to update eligibility status.
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