Daniela Rosas

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Articles

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  • How to Add and Edit a Caption to your Content

      If you're wanting to recycle a post, you may want to have multiple captions that we can cycle through as you continue to use the post. Any number of captions can be added to your Content. If you ...

  • How to watermark content?

    Automatically have a watermark added to new images when they are uploaded.   Navigate to your Brand Settings by clicking the gear icon in the upper left.   Click on the Publishing tab.   Toggle Wat...

  • How to make platform specific captions for a piece of content

      Need to change up the caption of your content for each social media platform? Enable platform specific captions to give your content a more organic feel or to adjust to each platform's caption li...

  • What can you do in the Recent Posts section

    In the "Recent Posts" tab, you can explore content from a specific feed, organized by various criteria. Sort posts by the time they were posted, or by engagement metrics such as likes, impressions,...

  • Why are my emojis not working?

    When you are trying to add emojis to your caption and you don't see the emoji in the keyboard or it populates as a box or a question mark, we recommend updating your computer software to update you...

  • Community Insights

    Not all social media accounts are eligible for community insights.   To be eligible, your account must be one of the following   Facebook Business Page with at least 300 followers Instagram Busines...

  • How to change the timezone for a brand

    How to change the timezone for a brand?   Have clients in different locations? Change the timezone for brands in just a few easy steps:   Navigate to your Brand Settings by clicking the gear icon i...

  • How to Manage User-Specific Notifications

    Some notifications, such as comment notifications, have to be set up when logged in as the specific user you want the notifications enabled/disabled for. Here's how you can manage those.    Once yo...

  • What can you do in the Mentions Section

    In the mentions section, you have visibility into anyone mentioning your brand, or the social accounts you manage, across your accounts. We know that keeping on top of mentions can be critical for...

  • What can I do in the Social Inbox

    Do you ever struggle to stay on top of the comments and messages you receive? Ever wish you could create a to-do list of needed responses, and even assign outreach to other members of your team? Th...