Daniela Rosas

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  • How to correctly set up Instagram permissions to link to our platform

    This article will take you through the proper setup and linking process for Instagram accounts to ensure reliable posting. If you are troubleshooting an error, such as "Insufficient Permissions", r...

  • How to set up Meta Business Suite

    Meta Business Suite, formerly Facebook Business Suite is a free platform to use to manage your Facebook business and Instagram accounts in one place. Here are some steps you can do to set it up for...

  • Why am I getting unexplainable errors posting to Facebook and Instagram

    Our team has identified a few specific posting errors related to Facebook and Instagram. After an extensive investigation internally, and one with Meta, we've determined that these related issues ...

  • How to change my password

    If you want to change your password Navigate to your Account Settings by clicking your name in the top right corner of your screen   Under the User Settings tab, click Change Password Enter your ...

  • How to delete content in bulk?

    To begin any bulk operation, head on over to your Content Library, click the gear icon in the center of your screen, and select Bulk Operations After you've selected Bulk Operations, click "Delete"...

  • How to Use Cloud Connect

    Cloud Connect is a tool that lets your clients link their accounts, so you no longer have to retrieve passwords and login information from clients! To start, log in to the client’s brand workspace,...

  • How to integrate Google Analytics

    You can link your Google Analytics account to enrich your reports with web data.   Steps to integrate Google Analytics:   Navigate To Brand Settings Click on Integrations Click on Add New Click on ...

  • How to change the brand logo for a workspace

      Change the logo for any of your brands by following these steps:   In the brand workspace that you want to change logos of, click the gear icon on the upper left.   Click on the Brand Settings ta...

  • How to re-link all my accounts?

    If an account gets disconnected or credentials just expired, you can re-link your social accounts by following these steps:   Click on the dropdown menu in the upper left corner of your screen, the...

  • How to set up auto-import with Google Drive

    In our platform you can automatically import media from your Google Drive. It updates hourly - saving you tons of time importing new content!   First, you will need to integrate your Google Drive a...