Daniela Rosas

How to freeze and/or reactivate a workspace?   Freezing a workspace   When you freeze a workspace: All scheduled posts will be disabled Auto-Importer sources will be disabled We'll continue to pul...

From your Agency View, you can now execute Bulk Operations to your workspaces. The Bulk Actions include Re-Link All Accounts, Generate Reports and Upload CSV Content!To access these operations, fir...

  Want to ensure your content will need to be approved for a specific client before it’s posted? You can enable all content to need to be approved, regardless of who created it.    First, navigate...

Want to have your users get notifications for all the brands that they manage or have access to? Here’s how your users can set those up.    First, navigate to your home dashboard. It will look like...

The Direct Messages section is designed to display DM’s across your social landscape in one place. We know that interaction with these messages is key to maintaining a positive brand image, and wan...

Tagging other pages on social media is a great way to increase exposure and engagement. To do so from within our platform follow these steps:   Keep in Mind: For all social channels you can only ta...

Facebook recently announced they're no longer supporting Groups through their API, meaning Cloud Campaign and other 3rd parties won't be supporting Groups. To help maintain the audience you've buil...

If you notice that some of your social accounts have become unlinked from the platform, there's a couple reasons why this may happen.  1. Some social media platforms require you to relink your acco...

  If you receive the frontend error message that says "Please double check and remove any links from this post" when trying to post a piece of content to Facebook that has a link in the caption, t...

Keep in mind, once a workspace is deleted we will be unable to recover any of your content or information which was stored in that workspace! To delete a workspace, navigate to the Agency View by ...